North Stradbroke Island Shuttle Services

FAQ

How can I ensure I will be guaranteed a seat?

By booking online as far ahead as you can prior to ferry departure – you may need to do so earlier in peak periods.

Do you have concession fares?

No – StradEasy is priced economically “per seat” all fares are the same price for all passengers including children.

When must I book by?

You must book your seat 15 mins prior to your ferry departure.

Can I cancel or change my booking?

If you cancel 24 hours prior to travel you will be given a credit for future travel – cancellation by email – no refunds apply. Changes must be made 1 (one) hour prior to ferry departure.

Can I just “turn up” and get on the shuttle?

To guarantee a seat you must book a seat on the shuttle online prior to your planned travel.

How long is the trip to Point Lookout?

It is approximately 20 minutes.

Where can I travel to with StradEasy?

The shuttle will take you to and from any location between the ferry arrival points and Point Lookout. We do not currently go to Amity Point – we are hoping to expand to Amity in 2019.

Note: Many accommodation places and locations are included in the drop-down box on the booking page.

Pick up and set down

StradEasy will meet your ferry. The shuttle is easily identified and will be parked nearby

Accomodation/location pick up
You must be outside your accommodation 5 minutes before picking up time that is on your booking confirmation. StradEasy does not wait for passengers as we will miss the ferry connection.

What luggage can I take on the shuttle?

You can take 1 (one) airline size carry-on bag, box, esky, or pram in addition to personal handbag or backpack to be held on your lap – We do not carry:

  • Surfboards
  • Large eskys
  • Camping gear
  • Bikes
Do you have a child seat?

StradEasy shuttle bus has 2 child seat anchors – you are welcome to bring and fit your own child seat which will occupy, and be paid for as a “seat”.

Can I bring my dog?

No, StradEasy does not carry any animals.

What if I miss my ferry?

Call us and we will make every effort to carry you on the next service.

Do you have group bookings? Can I book all seats on the shuttle?

Yes, you can – depending on availability – bookings can be made by email info@StradEasy.com.au

Your visit to Straddie is made easy, with pick up from Stradbroke Flyer or Stradbroke Ferries.