FAQ
How can I ensure I will be guaranteed a seat?
By booking online as far ahead as you can prior to ferry departure – you may need to do so earlier in peak periods.
Do you have concession fares?
No – StradEasy is priced economically “per seat” all fares are the same price for all passengers including children.
When must I book by?
You must book your seat 15 mins prior to your ferry departure.
Can I cancel or change my booking?
If you cancel 24 hours prior to travel you will be given a credit for future travel – cancellation by email – no refunds apply. Changes must be made 1 (one) hour prior to ferry departure.
Can I just “turn up” and get on the shuttle?
To guarantee a seat you must book a seat on the shuttle online prior to your planned travel.
How long is the trip to Point Lookout?
It is approximately 20 minutes.
Where can I travel to with StradEasy?
The shuttle will take you to and from any location between the ferry arrival points and Point Lookout. We do not currently go to Amity Point – we are hoping to expand to Amity in 2019.
Note: Many accommodation places and locations are included in the drop-down box on the booking page.
Pick up and set down
StradEasy will meet your ferry. The shuttle is easily identified and will be parked nearby
Accomodation/location pick up
You must be outside your accommodation 5 minutes before picking up time that is on your booking confirmation. StradEasy does not wait for passengers as we will miss the ferry connection.
What luggage can I take on the shuttle?
You can take 1 (one) airline size carry-on bag, box, esky, or pram in addition to personal handbag or backpack to be held on your lap – We do not carry:
- Surfboards
- Large eskys
- Camping gear
- Bikes
Do you have a child seat?
StradEasy shuttle bus has 2 child seat anchors – you are welcome to bring and fit your own child seat which will occupy, and be paid for as a “seat”.
Can I bring my dog?
No, StradEasy does not carry any animals.
What if I miss my ferry?
Call us and we will make every effort to carry you on the next service.
Do you have group bookings? Can I book all seats on the shuttle?
Yes, you can – depending on availability – bookings can be made by email info@StradEasy.com.au