FAQ

Is Stradeasy like a taxi or Uber on North Stradbroke Island

Stradeasy is a transport service that can be booked by phone, text or online. We can take you to any location on North Stradbroke Island. It is charged on a seat price.

Do you have concession fares?

No – StradEasy is priced economically “per seat” all fares are the same price for all passengers including children.

When must I book by?

You must book your seat at least 30 mins prior to your ferry departure, for non ferry trips, please give us as much notice as you can.

Can I cancel or change my booking?

If you cancel 24 hours prior to travel you will be given a credit for future travel – cancellation by email – no refunds apply. Changes must be made 1 (one) hour prior to ferry departure.

Can I just “turn up” and get on the shuttle?

To guarantee a seat you must book a seat on the shuttle online prior to your planned travel.

How long is the trip to Point Lookout?

It is approximately 20 minutes.

Where can I travel to with StradEasy?

The shuttle will take you to and from any location between the ferry arrival points.

We can also take you from your accommodation to any of the eateries, clubs and attractions on the island

Pick up and set down

StradEasy will meet your ferry. The shuttle is easily identified and will be parked nearby

Accomodation/location pick up
Please be outside your accommodation 5 minutes before the pick up time on your booking confirmation. StradEasy can’t wait for passengers or we could miss the ferry connection.

What luggage can I take on the shuttle?

You can take 1 (one) suitcase, box, esky, or pram in addition to personal handbag or backpack.
The following can be accommodated if you let us know in advance;

Large eskys, camping gear, bikes

Do you have a child seat?

StradEasy shuttle bus has 2 child seat anchors – you are welcome to bring and fit your own child seat which will occupy, and be paid for as a “seat”.

Can I bring my dog?

Pets are permitted if other passengers do not object

What if I miss my ferry?

Call us and we will make every effort to carry you on the next service.

Do you have group bookings? Can I book all seats on the shuttle?

Yes, you can – depending on availability – bookings can be made by email info@StradEasy.com.au

Your visit to Straddie is made easy, with pick up from Stradbroke Flyer or Stradbroke Ferries.

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North Stradbroke Island Shuttle Services

FAQ